FAQ
(Frequently Asked Questions)
Here you will find answers to the most frequently asked questions about the 3D pack.
1
Can I import my drawings on the models?
Yes. You can import your artwork in 3D or 2D.
Importing in 2D makes the project with more resolution.
2
Can I only draw in 3D?
No, you can switch between 2D / 3D at any time with one click.
3
Does the 3D pack work with all styles?
If you fineline or work with very fine lines, the pack will compress the stroke quality. causing it to lose quality.
For all other styles, the pack works great.
4
Does it only work with the pencil?
No. You can draw in 3D using your fingers with the "Enable 3D painting with finger". Go to the above-left menu "Actions" and look for "Settings". Click on "Gesture Controls > General" activate the option. All done!
5
Run on my iPad?
The 3D Pack only works on Procreate with the 5.2 or higher running. Before purchasing, check if your iPad is on the compatibility list:
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12.9-inch iPad Pro (1st, 2nd, 3rd, 4th, and 5th generation)
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11-inch iPad Pro (1st, 2nd, and 3rd generation)
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10.5-inch iPad Pro
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9.7-inch iPad Pro
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iPad (8th, 9th generation)
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iPad mini (5th, 6th generation)
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iPad mini 4
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iPad Air (3rd, 4th generation)
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iPad Air 2
6
How do I update Procreate?
To update Procreate, open the App Store and tap on your profile picture in the top right to access your Account menu. You’ll see a list of updates available. Tap the Update button next to Procreate to update the app. If you're not sure whether your app is up to date, open your copy of Procreate and, in the Gallery, tap the word ‘Procreate’ in the top left corner to view your version number.
7
How will I receive the files?
Once you finalize the purchase and the payment is confirmed, you will receive Install instructions and access to the files through e-mail.
You need a Google mail account to access the files.
